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Frequently
asked
questions

What makes IDEAL WATER systems so special?

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IDEAL WATER uses the reverse osmosis technology that has proven effective for over 50 years to remove virtually all existing impurities from water.

During the reverse osmosis process, the water is pushed under high pressure through a semi-permeable membrane. This compact barrier prevents even microscopic particles such as heavy metals, pesticides, microplastics, and volatile organic compounds from passing through.

Even fluoride and lead have no chance – they are flushed straight down the drain. A high-quality reverse osmosis system can remove up to 99 % of all contaminants found in tap water, producing ultra-pure, clean drinking water.

But is pure water also “Ideal Water”?

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Let’s look at the natural water cycle: In nature, water is purified through evaporation (distillation), as only water molecules (H₂O – hydrogen and oxygen) can change from liquid to vapor. Solids and contaminants are left behind in the process.

The sun energizes the water with photons – vibrations of light.
Rocks and dissolved minerals give it taste and natural balance.
Through vortexing in streams and waterfalls, the water becomes enriched with oxygen and vital energy.
This creates natural water that is free of pollutants, rich in oxygen, and full of life.

The reverse osmosis process replaces only the purification step of this natural cycle.
However, it lacks the additional elements of nature – photon activation, remineralization, and oxygen enrichment through vortexing.

This is exactly where the patented IDEAL WATER® technology comes in.

The water is first completely purified by reverse osmosis and then refined through the patented IDEAL WATER® process to become Ideal Water.
It is filtered, vortexed, and infused with biophotons – just like in nature.

This process combines all the advantages of pure spring water and consists of four key steps:

  • Purification through pre- and molecular filtration
  • Activation with photons – the vibration of light
  • Remineralization using shungite stone
  • Oxygen enrichment through vortexing

The advantages at a glance:

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What makes IDEAL WATER technology so unique?

The patented IDEAL WATER® technology combines over 50 years of proven molecular filtration (reverse osmosis) with the latest innovations in natural water refinement.

The combination of molecular filtration with remineralization using shungite, photon activation, and oxygen enrichment through vortexing creates a one-of-a-kind system available exclusively from IDEAL WATER®.

The result: pure, vibrant, and great-tasting water from your own personal water source – in virtually unlimited quantity.

What is the IDEAL WATER Direct Flow System?

The IDEAL WATER® Direct Flow System is designed especially for households with limited space or higher water consumption. It filters approximately 1.5 liters per minute – exactly when you turn on the tap.

Thanks to the direct flow process, the water is freshly purified the moment you draw it. This means you always enjoy freshly produced Ideal Water – straight from your own source.

What materials are used in IDEAL WATER systems?

All IDEAL WATER® systems are built exclusively with certified premium components.
All fittings and water lines are NSF-certified, and every seal is made of high-quality silicone according to the FDA standard (Food and Drug Administration).

The IDEAL WATER faucet is made of solid stainless steel, ensuring that no alloys containing heavy metals such as copper, lead, or chromium can leach into the water.
If installation of a separate stainless-steel faucet is not possible, we recommend using a 3-way faucet.

How safe and easy to maintain are IDEAL WATER systems?

All IDEAL WATER® systems have been tested by TÜV Nord. During the pressure test, the system withstood up to 40 bar, proving outstanding safety and reliability.

Each system features an integrated Aquastop that immediately shuts off the water supply in case of leakage, as well as a built-in germ barrier before the faucet to prevent back contamination.

With quick-change filters, cartridges can be replaced easily and hygienically.
Because the filter and housing form a single unit, there is no need for internal cleaning or disinfection – saving both time and maintenance costs.

Why can you trust IDEAL WATER?

IDEAL WATER brings more than 20 years of experience in designing and building premium water filtration systems.
This expertise is reflected in every stage – from concept and production to customer support.

Our expert team collaborates with leading specialists in drinking water and health.
The latest scientific insights are continuously integrated into product development.
IDEAL WATER delivers what it promises – quality you can trust.

What is the return on investment in an Ideal Water System?

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What are the benefits of an IDEAL WATER system?

With an IDEAL WATER® system, you not only do the best for your own health and that of your loved ones – you also save a small fortune over 10 years while helping to reduce the plastic waste crisis.

Enjoy Ideal Water for preparing coffee, tea, soups, and meals.
Even your pets, plants, and flowers will thrive thanks to the superior water quality.

The example calculation assumes a three-person household with a daily consumption of 2 liters per person.
It includes both the initial investment and the annual replacement filter costs.

How is an IDEAL WATER system installed?

The IDEAL WATER® system is ideally installed under the kitchen sink.
It can also be placed in a nearby cabinet or utility room.
Thanks to its slim design, the unit can even be mounted horizontally beneath the kitchen plinth.

The included stainless-steel faucet is usually installed next to your standard kitchen tap.
If your sink is made of ceramic or special materials, the faucet can also be mounted on the countertop.

An optional 3-way faucet combines cold, hot, and Ideal Water in one elegant fixture.
You can find models and pricing details in our webshop.

Every system is individually tested for leak-tightness and functionality before shipping and comes ready to install – including all adapters, 5 m of tubing, and a stainless-steel designer faucet with integrated vortex module.

Can I install the Ideal Water system, or does a plumber have to install it?

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Can I install the IDEAL WATER system myself?

Yes — if you are a skilled DIYer, you can install the IDEAL WATER® system yourself. The process is straightforward, and we provide a detailed installation guide.

The system features a unique modular design that makes self-installation much easier than with many other water filters on the market. Please note: any work involving plumbing carries an inherent risk of leaks/flooding.

If you are unsure, contact a local professional — it does not have to be a licensed plumber. Anyone who can install a washing machine or dishwasher can also install your IDEAL WATER® system.

We’re here to help: support@ideal-water.com

I am a tenant, can I still install an Ideal Water system?

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Where is the IDEAL WATER system installed?

The IDEAL WATER® system is typically installed under your kitchen or bathroom sink and connected to a dedicated drinking water faucet.

If your landlord does not permit drilling to install the stainless-steel faucet, you can alternatively use one of our 3-way faucets.
These allow you to dispense cold, hot, and Ideal Water from a single tap – no extra drilling required.

How is maintenance carried out and what are the follow-up costs?

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How often do IDEAL WATER filters need to be replaced?

IDEAL WATER® systems are generally very low-maintenance.

The three pre-filters should be replaced at least once a year in a 2–4 person household.
The molecular membrane typically lasts 5 to 8 years, depending on water quality and regular pre-filter changes.

Our pre-filters use a quick-change screw-and-twist design, allowing you to replace them easily yourself – saving technician and travel costs.

We recommend adding a yearly filter subscription when ordering your system.
You may cancel it at any time by mail with four weeks’ notice before renewal.

Does a Ideal Water System waste water?

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Does an IDEAL WATER system waste water?

Technically yes – but not really.
The reverse osmosis (RO) process is one of the most powerful purification methods in the world.
To understand the answer, it helps to take a closer look at how the filter works.

Under high pressure, water is pushed through a semi-permeable RO membrane – a compact layer that prevents even microscopic heavy metals, pesticides, and volatile organic compounds (VOCs) from passing through.
All harmful contaminants are diverted in one direction, while pure water flows in the other.

The contaminated portion, known as greywater, is discharged down the drain, leaving behind clean, safe drinking water.

So, does that mean water is wasted?
Technically yes – the ratio of greywater to purified water is roughly 1:1.
That’s why we recommend the RO process only for drinking and cooking water, not for whole-house filtration.

And although greywater is considered “waste,” it’s not suitable for human consumption in the first place.
Read more about the benefits of reverse osmosis here.

How does Ideal Water prevent micro-plastics?

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Does the IDEAL WATER system remove microplastics and nanoplastics?

Yes – completely!
The IDEAL WATER® system removes all microplastics and nanoplastics from tap water while also preventing plastic leaching from components.

All plastic parts used in the system are made from food-grade, BPA-free materials.
Multiple filtration stages work together to capture microplastics and ensure they never reach your glass.

Microplastics vary in size, with the smallest particles – nanoplastics – measuring around 0.001–0.1 microns.
Our reverse osmosis membrane has a pore size of just 0.0001 microns, making it 10 to 1000 times smaller than even the tiniest nanoplastic.

The result: plastic-free, pure, and healthy water – right in your glass!

Where do I install the Ideal Water System?

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Installing the IDEAL WATER System

Installation:
The IDEAL WATER® system is ideally installed under the kitchen sink cabinet.
Alternatively, it can be placed in a nearby cupboard or utility room.
In such cases, drilling and longer tubing may be required.

By default, the system is supplied with 1.5 m hoses, suitable for installation under the sink.
If you need longer hoses, they can be ordered by the meter in our online shop.

Faucet:
The system is typically installed with a separate stainless-steel faucet, which is mounted next to your standard kitchen tap.

If your sink is made of ceramic or a material that cannot be drilled, the stainless-steel faucet can instead be installed in the countertop.
For stone countertops, a 14 mm hole must be drilled by a qualified professional.

Alternatively, you can choose to install a three-way faucet.
Different models are available in our online shop.

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